Contact us
Questions about a scan, a report, or your data. We read every message.
support@gmcfix.com
The fastest way to reach us
+48 504 940 840
For short questions
Response time
Within two business days
Usually much sooner
Company
Online Mega Stores
Pagorkowa 26, 83-331 Przyjazn, Pomorskie, Poland | VAT: PL9571022554
Send a message
Where to write
Scans and reports
A scan that failed, a report you paid for, or a question about a finding
support@gmcfix.comPrivacy and legal
Data access or deletion requests, GDPR, and anything about these terms
privacy@gmcfix.comBefore you write
- How it works - What the scan does, and where its limits are
- Pricing - Free scan and the $19.99 report
- Terms of Service - What the service is, and what it is not
- Privacy Policy - What we collect and how long we keep it
Asked often
How quickly will I hear back?
Within two business days, usually sooner. We work Monday to Friday, 9:00-18:00 CET.
My scan failed or the report looks wrong.
Send us the store address and the email you used. If the scan failed or produced nothing meaningful, we refund the report in full.
Do you offer phone support?
No. Email only, so both sides have a written record of what was said about your account.
Can someone review my case personally?
Not through GMCBot, which is automated by design. For a case that needs a specialist to read it, order a manual report at GMCFix.com.
One thing to be clear about: GMCBot produces an automated compliance scan. It is generated by software without human review, may be incomplete or wrong, and is not legal advice. We are not affiliated with Google and cannot guarantee reinstatement of any Merchant Center account.