Terms of Service

1. Who provides the service

GMCBot.com is operated by Zbigniew Orłowski, trading as Online Mega Stores, a sole proprietor in Poland. Our full business and contact details appear below. GMCBot and GMCFix.com have the same owner.

These terms cover the GMCBot website scan and paid report. Please read them before starting a scan or buying a report. You can save or print this page using your browser. The service and these terms are provided in English.

2. Your first automated assessment

GMCBot is a first point of contact for an initial, automated assessment of an online store in the context of Google Merchant Center. It helps identify website issues, prioritise corrections and decide whether specialist assistance is needed.

The service combines crawling and browser scripts, programmed checks and AI analysis. Our own methodology and additional checks are informed by our practical experience reviewing stores and Merchant Center issues. That experience informs how the software is designed; it does not mean a specialist personally reviews each report.

We inspect accessible public pages and compare the evidence with the operator details you provide. Checks cover areas such as business identity, policy and contact pages, email consistency, pricing, stock availability, visible promotional elements and address signals. We inspect up to 100 products; AI interpretation uses a smaller selection of page content. The report describes its coverage and any unresolved checks.

Google policy requirements and GMCBot recommendations are different. Our preferred column address format, recommendations about promotional displays during an appeal, an About Us page, social profiles and stock ratios are part of our methodology. They must not be read as universal requirements imposed by Google. A risk finding is not proof of a Google violation or of the reason for a suspension.

3. Starting and completing a scan

You must sign in and complete the short questionnaire about the store operator, contact details and review history. A domain alone is insufficient. Supply accurate details and scan only a website you own or are authorised to test. You can review and correct the questionnaire before submission.

Qualification rules, capacity limits or website access restrictions may prevent a scan. Some cases, including repeated rejected reviews, may be directed to GMCFix.com for a separate specialist service. That service is not included in a GMCBot purchase.

If a required AI or address service fails, or the scan cannot obtain required evidence, the scan must not be offered as a completed paid report. You will receive a service-availability message instead. Optional or inconclusive observations are identified in the report rather than presented as verified facts.

4. What a report can and cannot establish

Reports are generated automatically, without individual human review. AI and automated checks can make mistakes. Review the evidence and suggested wording before changing your website. Findings reflect the pages and information available at the time of the scan; they are not an exhaustive audit of every product, transaction, legal obligation or Google requirement.

The score is our diagnostic indicator, not a Google score or a probability of reinstatement. The service does not establish Google’s internal suspension reasons, guarantee approval or reinstatement, or provide legal advice. We do not draft or submit appeals or represent you before Google. Recommendations may help you prepare corrections before your own appeal.

GMCBot is independent of Google and is not endorsed or certified by Google. Google and Google Merchant Center are trademarks of Google LLC. These limitations do not remove our responsibility to provide the service as described or your statutory rights if it is defective.

5. Free results, price and payment

The initial scan is free. For an eligible, completed scan, the preview shows the score, up to three priority findings and counts of remaining findings. Full replacement wording and all findings are part of the paid report.

The full report costs USD 19.99 as a one-time payment, with no subscription. This is the displayed total payable to us. Your payment provider may apply its own currency-conversion charges. The purchase includes all findings from that scan, available evidence, correction guidance and one fresh scan of the same store within 14 days of purchase.

The report is generated before payment. Payment unlocks the completed report; it does not commission a human review. Review the free result, follow the checkout link and check the order details before confirming payment. Stripe processes the payment. We do not receive your full card number or security code. A paid order is concluded when payment succeeds, and access is normally unlocked after payment confirmation.

Keep access to the account used for the scan and your report link. The service requires an internet connection, a current browser with JavaScript enabled and browser storage for authentication. See our Cancellation & Refund Policy for withdrawal and complaint rights. Paying or opening a report does not, by itself, waive a statutory right of withdrawal.

6. Google sign-in and Merchant Center access

Google sign-in authenticates your GMCBot account. It does not connect your Merchant Center account. Direct Merchant Center integration is not currently part of this service. The website scan cannot verify your actual feed settings, account diagnostics or item disapprovals. Any future account connection would require a separate, explicit authorisation and an explanation of its scope.

7. Acceptable use and account closure

Do not use the scanner to attack or overload websites, bypass access restrictions, evade payment or rate limits, or process sites without authorisation. Automated bulk use and resale require our written agreement. Do not submit unlawful content or personal data unrelated to the assessment.

We may restrict abusive use or temporarily pause scans for maintenance or service failures. These measures do not remove rights relating to an existing paid order. You may stop using the free service at any time and request account closure by emailing support@gmcfix.com. Closure may remove report access; payment and other records may still need to be retained as explained in our Privacy Policy.

8. Complaints and responsibility

For access problems, inaccurate findings or other complaints, email support@gmcfix.com with your account email, report or order reference, a description of the problem and the remedy you request. Please do not send card details or passwords. We aim to reply within two business days and will respond to consumer complaints within 14 days of receipt.

We remain responsible for providing the agreed service, including applicable statutory remedies for digital content or services that are not as described. The refund policy does not restrict those remedies. A lack of reinstatement alone is not evidence that the report is defective.

For business customers who do not benefit from mandatory consumer protections, and only to the extent permitted by law, liability for indirect losses and lost profits is excluded and our aggregate liability for an affected report is limited to its purchase price. This limitation does not apply to intentional misconduct or liability that cannot lawfully be limited. No clause restricts mandatory consumer rights, including rights applicable to qualifying sole traders.

9. Applicable law and changes

Polish law governs these terms without depriving consumers of mandatory protections available in their country of habitual residence. These terms do not impose an exclusive court that would remove a consumer’s statutory choice of jurisdiction.

The version applicable when you purchase governs that purchase. Later changes will be dated on this page and do not retrospectively reduce your purchased service or statutory rights. Contact us at the address below for a copy of the applicable terms or help resolving a dispute.

Operator and contact details